Privacy Policy

Scope and Territory

This website and the policies herein apply to users located in Canada, with primary operations in Alberta. Our business address is in Calgary, AB. If you access this site from outside Canada, please be aware that different laws may apply to your use of our services.

Business Topic

Musclejointsbios operates an e-commerce website offering dietary supplements. Our products are intended for general wellness and to complement a balanced diet. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.

Data Controller

Musclejointsbios

1607A Centre St NW, Calgary, AB T2E 2S2, Canada

Email: info@musclejointsbios.world, contact@musclejointsbios.world, support@musclejointsbios.world, help@musclejointsbios.world

Introduction

This Privacy Policy describes how we collect, use, store and protect your personal data when you use our website. We comply with the General Data Protection Regulation (GDPR) and applicable Canadian privacy laws.

Data We Collect

We may collect: name, email address, phone number (if provided), and messages you send through our contact forms. We also collect technical data such as IP address and browser type through cookies.

Purpose of Processing

We process your data to: process orders, respond to inquiries, improve our services, and comply with legal obligations.

Legal Basis

We process data based on: your consent (when you submit forms), our legitimate interest (service improvement), and contract performance (order processing).

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Typically, order data is retained for 7 years for accounting and legal compliance.

Your Rights

Under GDPR and applicable laws, you have the right to: access your data, rectify inaccurate data, request erasure, restrict processing, data portability, object to processing, and withdraw consent. You may also lodge a complaint with a supervisory authority.

To exercise these rights, contact us using the details above.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction. Our website uses HTTPS encryption.

Third-Party Sharing

We may share data with service providers (payment processors, shipping) necessary to fulfill orders. We do not sell your personal data.

Contact

For privacy-related questions: info@musclejointsbios.world, contact@musclejointsbios.world